What size iPhone do I have?On your iPhone, go to Settings > General > About
In About, to the right of the "Model Name," you'll see the iPhone size. Order the same size Wildflower Case!
Are Wildflower cases protective?We've designed our cases to be very protective however, we do not claim to be a "rugged" type of case that is designed to protect your iPhone when mishandled or dropped. We consider each Wildflower a fashion accessory. Our cases are limited edition and require certain care. Check out our Case Care page for more info.
When will you be restocking "_______" case?We try to restock most of our designs within a week or two of selling out with the exception of our limited edition releases. Please sign up on the product page to be notified of our restock.
What is your return policy?We do accept returns and exchanges on unused cases within ten days of receiving your order. Please visit our returns center using the following link -
How long does delivery take?First, all orders require up to 1-3 days for processing. Then once your order is ready to ship, our domestic shipping is 2-5 business days, priority shipping is 2-3 business days and our international shipments via FedEx arrive in 2-5 business days. For more detailed information please email us at support@wildflowercases.com.
How do I clean my Wildflower case?To clean your Wildflower case, we recommend using a dry microfiber cloth or a similar soft fabric. Do not use harsh chemicals on your case, as this may cause damage.
Please be aware that consistent exposure to heat, sunlight, or moisture can negatively affect your case over time.
For detailed guidance, please review our Case Care & Protection Guide:
Important: Wildflower is not responsible for any damage incurred to your case due to improper care or environmental factors.
Why is my tracking link not working?Tracking links take between 24-48 hours to fully update. If your tracking link has not updated within that time frame please contact us at support@wildflowercases.com ASAP.
How do I make sure my "wf" emblem doesn’t come off?Keep your case out of direct sun, heat and moisture to prevent the silver WF emblem from falling off. Also don't force your case into tight pockets, etc.